By John W. Jones, Brian Steffy, Douglas Bray
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Technological advances and adjustments within the international economic system are expanding the geographic distribution of labor in industries as assorted as banking, wine creation, and garments layout. Many employees speak frequently with far-off coworkers; a few video display and control instruments and items at a distance.
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Additional resources for Applying Psychology in Business
Executives usually attribute problems to not getting people with the right skills or problems motivating people to be more productive. Organizational diagnoses by psychologists invariably reveal that the policies and practices that pervade the organization at all levels can account for a large proportion of the problems executives identify. These policies and practices can conveniently be summarized by the words climate and culture. Climate and culture energize and direct the behavior toward certain activities and away from others.
How can you motivate your workers to be more service oriented? These and hundreds of other questions managers ask psychologists are answered in this handbook. Jones, Steffy, and Bray have brought together a group of authors to write in a highly readable fashion about the best tactics and techniques applied psychologists have developed for helping organizations deal with these sorts of questions. What is particularly interesting in this handbook is that the authors of the chapters tell you not only what to do to solve particular problems, but the evidence that supports the approaches recommended.
Understanding Executive Derailment: A First Step in Prevention Cynthia D. McCauley and Marion N. Ruderman 483 50. Outplacement Counseling for the Terminated Manager Robert J. Lee 489 51. Trainee Characteristics and Training Effectiveness Raymond A. Noe 509 52. Program Evaluation for Training Ross E. Azevedo 520 VII. Optimizing the Organization 533 53. A Psychological Theory of Work Adjustment René V. Dawis 535 54. Organizational Climate and Culture: The Psychology of the Workplace Benjamin Schneider and Sarah Gunnarson 542 55.
Applying Psychology in Business by John W. Jones, Brian Steffy, Douglas Bray